How Susan Sorensen Elevated Her Clinical Practice with Roccoco Botanicals
What happens when an experienced clinical esthetician realizes the results she wants for her clients are still just out of reach?
For Roccoco Botanicals stockist and clinical skin therapist, AboutFace Skin Therapy owner Susan Sorensen, that realization became the turning point that transformed her treatment room, elevated her retail business, and reshaped the way she approaches skin health.
And in a full-circle moment that honestly made the L+A team smile, Susan first discovered Roccoco Botanicals while reading Lipgloss + Aftershave years ago.
Sometimes the industry breadcrumbs actually lead somewhere extraordinary.
Thanks to Roccoco Botanicals for sponsoring this article.
Meet Susan Sorensen of AboutFace Skin Therapy
Based in Bluffton, South Carolina, Susan Sorensen is the owner and solo practitioner behind AboutFace Skin Therapy, a thriving clinical skin therapy practice focused on challenging skin conditions, including acne, rosacea, sensitivity, and mature skin concerns.
Susan earned her esthetics diploma with honors in 2012 from the Laird Institute for Skin Therapy and has spent more than a decade building her expertise through advanced education, certifications, and specialized treatment training. Her background includes Dermalogica Expert certification, post-graduate education in skin and body therapy, and ongoing advanced education with Roccoco Botanicals.
Why Susan Chose Roccoco Botanicals for Her Clients
But what makes Susan’s story particularly compelling is how openly she talks about evolution.
“I chose to carry Roccoco Botanicals because I was not seeing results on my mature skin clients that I felt were possible,” Susan shared with L+A. “I knew little of the brand before a fortuitous meeting with Jacine Drummond in 2024. I was amazed at the results on my own skin, and was sold.”
That level of honesty is something we hear more and more from advanced skincare professionals. The modern esthetician is no longer looking for products that simply feel luxurious or photograph well on social media. They are looking for measurable skin change. They want protocols that bridge advanced correction with barrier integrity, inflammation management, and long-term skin health.
That is where Roccoco Botanicals has carved out a powerful reputation globally.
The Global Reputation of Jacine Drummond and Roccoco Botanicals
Founded by internationally respected educator and formulator Jacine Drummond, the multi-award-winning skincare line has become known for combining advanced corneotherapy principles with corrective treatment strategies that practitioners can integrate into real-world clinical practices.
And according to Susan, the difference became immediately visible.
“I see firmer, more youthful-looking skin; more even skin tone; faded pigmentation; reduced appearance of fine lines; plumper skin and softened wrinkles; clear, radiant skin,” she explained.
The Most Popular Treatments at AboutFace Skin Therapy
Those results are now deeply integrated into Susan’s treatment philosophy at AboutFace Skin Therapy, where some of her most requested services include LED light therapy, nanoinfusion, microcurrent, chemical peels, and Skin Classic thermolysis treatments.
Her treatment room combines advanced modalities with a holistic understanding of skin function. Susan utilizes devices including Bio-Therapeutics LED, Zemits Microcurrent, GlyMed Plus Dermasound, and The Skin Classic alongside a carefully curated Roccoco Botanicals backbar.
Susan’s Top Roccoco Botanicals Facial Protocols
“My top Roccoco treatments are The Skin Rejuvenator, Ayurvedic Brightening, and Phyto LED, all of which are Roccoco protocols,” Susan shared.
Inside those treatments are products that many Roccoco stockists have become fiercely loyal to, including Ruby Crystal Cleanser, Pumpkin Skin Resurfacer, Dermal Infusion, Ayurvedic Infusion, Reactive Infusion, Overnight Recovery Mask, Blueberry Age Cream, LRT Cream, and the Jasmine Eye Cream.
The Results Susan Sees with Roccoco Botanicals
What stands out when speaking with Susan is that she does not talk about skincare trends. She talks about outcomes.
Her clients notice the difference, too.
“My clients are quite happy with their results from Roccoco products,” Susan told L+A. “They point out areas of improvement during their consultation, and show a renewed confidence in their appearance. They love the products.”
That renewed confidence is something many skincare professionals underestimate when evaluating retail performance. Clients are not simply buying creams or serums. They are investing in trust. They are investing in a practitioner who understands their skin and can guide them toward visible, sustainable improvement.
Susan’s Go-To Roccoco Botanicals Homecare Recommendations
Susan has developed a go-to homecare system she consistently recommends to support in-treatment outcomes and maintain long-term skin health.
Her frequently recommended lineup includes the Ruby Crystal Cleanser, Symbio-12 Serum, Golden Papaya Peel, Blueberry Age Cream or LRT Cream, and mineral sunscreen.
The Award-Winning Product Susan Recommends Most
One product in particular continues to stand out in the professional space.
“Ruby Crystal Cleanser,” Susan noted, referencing the product’s Alle’-award-winning cosmetic innovation recognition from 2022.
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The Education and Support Behind Roccoco Botanicals
But beyond the formulations themselves, Susan repeatedly returned to one central theme during her conversation with L+A: support.
And this is where Jacine Drummond’s reputation in the professional skincare industry becomes impossible to ignore.
In an industry where many founders become increasingly distant as brands scale, Susan described Jacine as remarkably present, accessible, and genuinely invested in practitioner success.
“The customer service from Roccoco Botanicals is outstanding,” Susan explained. “They respond promptly. In fact, Jacine herself maintains a very front-facing position, and often will be the one to answer questions.”
How Roccoco Botanicals Supports Estheticians
Susan also highlighted the extensive educational ecosystem surrounding the brand.
“She manages a Roccoco Education Skool page for stockists, and her Fairy Godmother of Skin Facebook page, in which her videos cover a wide range of topics. She offers education and coaching webinars frequently throughout the year. There are multiple and wide-ranging opportunities for education with Roccoco Botanicals. I feel very well-supported and appreciated by Roccoco and Jacine.”
That level of ongoing education matters now more than ever.
Today’s medical and spa skincare professionals are navigating increasingly complex client concerns involving inflammation, barrier dysfunction, pigmentation, aging, acne, and post-procedure support. Brands that simply ship products are no longer enough. Professionals want mentorship, guidance, continuing education, protocol development, and access to clinical insight.
Roccoco Botanicals appears to understand that deeply.
What Susan Would Tell Other Estheticians About Roccoco Botanicals
And for Susan, that combination of advanced education, visible client outcomes, and consistent support has helped fuel a thriving solo practice.
When asked what she would say to another skincare professional considering the line, Susan did not hesitate.
“I would talk about the results these products bring, the elevated education we receive at no charge, the opportunity for an affiliate link and a very generous commission, retail and backbar sales throughout the year, transparent and timely communication, and the opportunity to showcase an award-winning skincare brand.”
Why Results-Driven Estheticians Are Paying Attention to Roccoco Botanicals
That answer says a lot about where the professional skincare industry is heading.
The most successful estheticians today are not just treatment providers. They are educators, retail strategists, skin health advocates, and business owners building trusted ecosystems around results-driven care.
Susan Sorensen is doing exactly that.
And somewhere along the way, an L+A article introduced her to a brand that helped elevate her entire business model.
Honestly? We love seeing stories like this.